Competitions, Done Right

Complaints Procedure

 

We understand that there may be occasions when you may not be happy with the service you have received. If the service has failed to live up to what you expect from us, please let us know. 

CONTACT US

Please send in any complaint that you have about the service you received from Jammy. Contact our complaints officer by:

  • by email at complaints@jammy.co.uk
  • by post at Complaints Department, Jammy, 128 City Road, London , EC1V 2NX

Please make sure to log any complaint within 4-6 weeks of the incident occuring.

Our Complaints Officer will normally respond to your complaint within 5 Working Days.

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